Customer Service

Hello and thank you for visiting Amelia Carrie! I’m so glad you stopped by and I hope you find something you love. Our customers are our top priority and I’m here to help you with any questions you may have. Think of me as your personal customer service representative and don’t hesitate to reach out if you need anything.

To help better assist you, I’ve created a list of frequently asked questions along with some helpful information.

Are you in need of a custom or personalized product but not sure where to turn? we can help.

Amelia Carrie has lots of experience designing for people and can help you create anything from wedding invitations to campaign posters, clothing, binders, and more. Whether you need something for personal use or for your business, I have the skill and expertise to bring your vision to life.

Amelia has a strong commitment to customer satisfaction and will take the time to understand your needs and work will work with you in order to ensure that you get the perfect product.

We offer the option for our customers to have our designs printed on hundreds of different products (see below) through our print on demand partners. You can also customize most of the products with your own text.

In addition to printing our existing designs on a variety of products, we are also happy to create the artwork for you. If you have an idea in mind but need help bringing it to life, we can work with you to create the perfect design and then provide you with the high-quality .png or .jpg files for your own use.

We are committed to providing our customers with the best possible experience, and we are excited to offer these options for printing and artwork creation. If you have any questions or if there is anything we can do to help, please don’t hesitate to reach out. We are always here to assist you.

Thank you for choosing us, and we look forward to helping you bring your design ideas to life!

Home, Sports & Games
Mugs
Pillows & Poufs
Blankets
Aprons
Tapestries
Magnets
Playing Cards
Coasters
Yard Signs

Clothing & Accessories
T-Shirts
Men’s Clothing
Women’s Clothing
Kids’ Clothing
Hats
Totes & Shopping Bags
Keychains
Buttons
Bandanas

Invitations & Stationery
Greeting Cards
Invitations & Announcements
Postcards
Thank You Cards
Note Cards
Envelopes
Notepads
Rubber Stamps
Return Address Labels

Art, Crafts & Party Supplies
Wrapping Paper
Stickers
Posters
Canvas Prints
Wall Wood Art
Gift Tags
Paper Napkins
Paper Plates
Fabric

Office & School
Business Cards
Post-it® Notes
Notebooks
Planners
Calendars
ID Badges
Binders
Letterhead
Small Business Supplies

Electronics
iPhone Cases
Samsung Cases
iPad Cases & Covers
Mouse Pads
USB Flash Drives
Laptop Cases & Skins
Apple Watch Bands
Phone Grips
Wireless Chargers

Baby & Kids
Baby Bodysuits
Baby T-Shirts
Lunch Boxes
Pacifiers
Baby Bibs
Baby Blankets
Nursery Décor
Stuffed Animals
Name Labels
View All >

Weddings
Wedding Invitations
Save the Dates
Return Address Labels
Stickers & Labels
Favor Tags
Favors & Gifts
Wedding Signs
Programs
Seating Charts
View All >


I have always been attracted to trees, I love not only their beauty, but, their texture, uniqueness, and their ability to blow in the wind, yet maintain their strength. I chose the Tree of Life as a theme for my art because of its symbolism. The tree of life stands for many positive things. It can stand for Unity, Oneness, the Circle of Life, Family, Community, Universal Connectivity, God’s Love, Ecology, Recycling and much more. I create my tree of life works on a commission basis. If you would like me to create a Tree of Life for you or someone you care about it would bring me great pleasure. You’d need to tell me any colors you’d like, and, could suggest certain elements like peace symbols, yin yangs, etc.. And, then I’d just start to make one. It won’t be the one you’ve probably envisioned in your mine, and, it most likely will not be something that I envisioned either, but, it should be close. I tend to get caught up in the art process and I love being creative and experiment with colors, shapes, etc..

Once completed I will give you the .jpg file as well as have it printed on archival paper, as a poster, printed on canvas or another medium and give you a certificate that the tree was created for you, or, the name of the person you choose. It will be signed by me. If you’d like to commission your own tree of life artwork, please contact me at [email protected]

Here is one where I put a black plastic bag in it and added a plant.

Custom Made Tree of Life Artwork



I spend a lot of time doing art on the computer, however, to help bring balance I also create custom sculptures. Each sculpture starts out as a 25 pound ball of clay. I then start sculpting away the clay, piece by piece as shapes start to come together. I never know what it will look like until it is done. The final piece will weigh about 20 pounds and stand about 15″ high. I work on a consignment basis only so they are sold before they are made. I will ask the customer a few questions as to size, type of clay and finish preferred. However, then I just let my creativity take over. Thus, you never know exactly what you will get when you commission a sculpture. Below are a few that I’ve made. They are fired and usually just hand painted in a rustic gold/bronze finish. No two sculptures look alike.

Here is one where I put a black plastic bag in it and added a plant.

Custom Tree of Life Sculpture

My tree of life sculptures are a celebration of life and love. To me we are all a part of the tree of life, from the old roots to the new leaves. My sculptures interconnect life with nature. They are often people embracing around an old tree. Most people just prefer to let the piece itself decide what it will look like and when it’s finished. I just move my hands and use my imagination to see different things and then go with it. Sometimes a customer will request an owl, a child or some other thing to be included. If you would like one, please email me at [email protected] and I’ll tell you how to start the commission process.

Below are a few finished pieces…

Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture
Tree of Life Sculpture

In all I’ve created about 25 tree of life sculptures for people. Each sculpture is signed, one of a kind and makes a truly unusual and interesting gift. If you’d like to commission one, I’d love to make you one! Write to [email protected] for more information.

All of the hundreds of products available on Zazzle that I have designed can be personalized for free using their easy to use templates. However, I can create a design change or custom design for over a thousand different products offered over multiple different print on demand services for a small fee depending on your request. Please contact me at [email protected]

Print on Demand, or POD gifts are custom made at the time you place your order. Unlike gifts that are mass produced and held in a dusty warehouse, POD gifts are created fresh just for you.

Unique and Special


Being that the items can be personalized and customized for free, they make gift giving especially easy as you can almost guarantee it’s something unique and special that they won’t have. By adding a name, monogram, photo, etc., you are not only buying a gift, but, designing a gift. The personalized touch helps to make your gift more memorable and to stand out. Making it something they will treasure. You are also helping to save the planet. Unwanted generic gifts often end up returned to a store, or, in a landfill. Part of the time it’s due to it being a carbon copy of something they already had. Further, the art and designs selection for print on demand gifts are pretty much limitless.

Quality Products

There are many online POD “retailers” online. However, I only work with 5 of them. The ones that offer the greatest selection, returns, and products. If I am going to place my artwork on something, I want to ensure that the company is reputable and well known for their sales, shipping, customers service, etc.. Each service offers slightly different products and pricing. There is no one size fits it all solution when it comes to POD. Further, I am constantly on the hunt for the best POD’s in this every changing landscape. Eventually there will be a time when each home will have their own POD printers for certain products. For this reason I am learning how to do 3d art on the computer,

MORE ABOUT PRINT ON DEMAND
Print on demand (POD) is a type of service that allows individuals and businesses to order custom printed products, such as t-shirts, mugs, and phone cases, without having to worry about inventory or upfront production costs. When a customer places an order for a custom product, the POD company produces and ships the item directly to the customer, typically using digital printing technology. Artists prefer using POD’s because it allows them to compete with the huge corporations.

There are several reasons why you may want to consider using a print on demand service instead of purchasing mass-produced gifts:

Customization: POD allows you to create unique, personalized gifts that are not available in stores. This is a great option if you want to give something truly special and one-of-a-kind.

No inventory required: With POD, you don’t have to worry about storing and managing inventory. This can be especially useful if you’re just starting out and don’t have a lot of space to store products. This also helps the artist as there are no warehousing fees, usage of electricity to maintain inventory, etc..

Lower environmental impact: By using POD, you can reduce the amount of waste generated by mass production and shipping. This is because POD products are only made when they are ordered, rather than being produced in large quantities and shipped around the world. All of the items which Amelia Carrie sells are only created using POD’s.

Overall, print on demand is a convenient and sustainable option for creating custom gifts, and is a great alternative to mass-produced products.

When it comes to shopping for products, it’s important to do your research and read reviews before making a purchase. Product reviews not only provide valuable information about the quality of a product, but they can also help you make an informed decision about whether or not it’s the right fit for you.

At Amelia Carrie, we understand the importance of product reviews and that’s why we encourage our customers to leave honest feedback about the products and gifts they have purchased from us. With over 800 reviews from satisfied customers, potential buyers can get a sense of the quality and craftsmanship of our products.

If you’re considering purchasing a product or gift from Amelia Carrie and want to read some reviews before making a decision, we invite you to visit our website and browse through the customer reviews. From personalized wedding invitations to custom birthday gifts, you can see what others have to say about the products and gifts we have designed.

So don’t just take our word for it, read what our customers have to say and make an informed decision about your purchase. To read some of the reviews, click on this link: READ PRODUCT REVIEWS

In conclusion, product reviews are an important aspect to consider when shopping for products. At Amelia Carrie, we value customer feedback and strive to provide the highest quality products and gifts to our customers.

Their return policy is very simple:

Fine Art America has a 100% satisfaction guarantee for all of its products. According to the company’s website, if you are not completely satisfied with your purchase, you can return it within 30 days of the order date for a full refund.

To request a return, you will need to contact Fine Art America’s customer service team and provide them with your order number and the reason for the return. The company will then provide you with instructions on how to return the item.

Please note that Fine Art America does not accept returns of custom or personalized products unless they arrive damaged or defective. In these cases, you will need to contact Fine Art America’s customer service team to request a replacement.

It’s important to note that Fine Art America’s return policy may vary depending on the product and the specific circumstances of your return. It’s always a good idea to double-check the company’s return policy before making a purchase to make sure you understand the terms and conditions.

Below you will find their customer service phone number.

Cafepress has a return policy that allows customers to return items that are defective, incorrect, or unsatisfactory within 30 days of receipt for a full refund or exchange. If you would like to return an item, you can contact Cafepress by email or phone to request a return.

You can email them. They try to respond to enquiries within 5 business days

Their phone number is….
(844) 988-0030 Toll-Free (US)
9:00 am to 6:00 pm EST Monday – Friday

(except for public holidays)

What is the Society6 Merchandise exchange?
Each Society6.com buy is specially made and pays a craftsman. We absolutely trust you love your item(s), however if you are encountering any issues, we’re here to help!

For a speedy goal, on the off chance that you got harmed or flawed item(s), kindly submit photographs to our Client care group HERE prior to beginning a return.

Merchandise exchange

Things Should be in unused/unworn condition.
Return demands should be submitted in something like 60 days of the conveyance date.
Delivering and Taking care of charges paid on the first buy are non-refundable.
Facial coverings, Furniture things, Sling Seats, and eGift Cards are Last Deal and not qualified for returns.
Mass thing orders (20+ things) are not qualified for return.
Clients are liable for return delivering costs.
We don’t offer Trades.

CONTACT THEM BY EMAIL
Visit them HERE

PRODUCT RESTRICTIONS – RETURN POLICY The following Zazzle products have unique return restrictions.

Shields and masks for the face: All sales of face shields and masks are final and non-refundable for reasons of health and safety.

For Embroidered Products, Stitch Files: Within 30 days of receiving an embroidered product, you can return it for a replacement or refund. However, you must contact customer support within 10 days of receiving your embroidered product(s) and return the product to Zazzle in order to receive a refund for the stitch file image conversion fee. You must request a refund of the conversion fee within ten days of the date Zazzle uploaded the stitch file to your “My Images” library, which will be indicated by the “sent date” of the stitch file confirmation email sent to you, if you posted an embroidered product for sale to your Store without ordering a product.

RETURNING ITEMS WITH DAMAGE OR DEFECTS If an item is damaged or defective, sending our customer support team an email with a digital image and a concise description of the issue can often speed up the return process. As soon as the customer has provided substantiation of the claim, in many instances, action—whether in the form of a replacement, refund, or credit to the account—can be taken.

Before determining the product’s condition, the item may need to be returned to Zazzle for inspection if the damage or defect cannot be verified over the phone or via email.

Who bears the cost of returning the package?
If an item arrives damaged or a Zazzle representative confirms that it is defective, Zazzle will provide a prepaid return shipping label.

In all other instances, the customer is responsible for paying for return shipping.

The cost of the customer’s return shipping is never covered by Zazzle, either in cash or in credit. Before sending the items back to Zazzle, the recipient must discuss the return procedure with Zazzle support if a product arrives damaged or defective.

HOW TO RETURN AN ITEM To request a return, contact Customer Support. This request must be made within thirty days of receiving the shipment.
Include the reason for the request for a return in your message, as well as your preference for a credit to your account, a refund, or a replacement (either for the same item or in a different style, size, or color).
You will be asked to select the item you want to return after selecting the topic.
To proactive provide digital images of defective or damaged products, use the Upload File button.
What the typical return procedure entails If you have requested a refund, keep in mind that it can take anywhere from 7 to 21 days for the funds to appear in the account used to make the purchase (depending on the bank’s processing speed).

Please be aware that returning funds typically take 24-48 hours to appear in your Zazzle account if you have requested a credit. Once it is available, you can use this credit to buy something from Zazzle. The validity of this credit is one year from the date it is granted.

An email will be sent to you once the reprint has begun if you requested an exchange in a different size or style.

Items of dark clothing that are returned can only be exchanged for a different style of dark clothing of equal or lesser value.
Items of light clothing that are returned can only be exchanged for a different style of light clothing of equal or lesser value.
Only a comparable non-apparel item of equal or lesser value can be exchanged for returning non-apparel items.
811 Sandhill Road, Reno, NV 89521, Zazzle Inc.


You can read more about Zazzle’s return policy here.

ZAZZLE CONTACT INFORMATION



1-408-983-2800   Phone hours:  Mon – Fri: 9AM – 5PM PT (12PM – 8PM ET)

1-888-8ZAZZLE (1-888-892-9953)    Phone hours:  Mon – Fri: 9AM – 5PM PT (12PM – 8PM ET)

If you are calling from outside the United States, please use:

1-408-983-2800   Phone hours:  Mon – Fri: 5PM – 1AM GMT

OR YOU CAN EMAIL THEM


Production time with our print on demand partners is pretty quick, which means that shipping is also fast. This means that you can have your orders delivered to you in a timely manner, without having to wait for a long production process. Further, since items are created soon after you place your order, you’ll find that availability of any given product is pretty much guaranteed or they won’t accept your order.

When you place an order with, you will have the option to choose between regular and expedited shipping. This allows you to select the delivery method that best meets your needs. If you need your order delivered quickly, you can choose expedited shipping and have it delivered in a shorter amount of time. If you don’t need your order as quickly, you can choose regular shipping and save on the cost of shipping.

We understand that when you place an order, you want to receive your items as soon as possible. That’s why we work with print on demand partners who offer fast production times and a variety of shipping options. We are committed to providing our customers with the best possible experience, and we hope that these options will help to make your shopping experience with us even better.

Shopping for gifts can be tough, especially when you’re trying to find something unique and different from what the recipient already has. That’s where Amelia Carrie comes in.

At Amelia Carrie, every design is only available through a select group of print on demand services. This means that nothing is mass-produced, and each item is created new with every order placed. With hundreds of designs to choose from, the chances of the recipient already having an Amelia Carrie design on a particular product are slim to none.

But it’s not just the variety of designs that makes Amelia Carrie stand out. Many of the gifts also come with free personalization, which adds an extra touch of thoughtfulness and individuality to your purchase. And if you’re looking for something truly one-of-a-kind, Amelia Carrie also creates custom art and modifies existing art to create something truly special.

In short, if you’re struggling to find the perfect gift for someone who seems to have everything, consider checking out Amelia Carrie. The unique and personalized nature of the products is sure to please even the most difficult-to-shop-for recipients.